All Systems Operational

About This Site

The POLi system status and any important announcements can be found below

POLi UAT3 Test Environment Operational
POLi Payments Transaction Processing Operational
POLi Console Operational
Banking Vectors Operational
ANZ Operational
ASB Operational
BNZ Operational
Kiwibank Operational
The Co-operative Bank Operational
TSB Bank Operational
Westpac Operational
SBS Bank Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 11, 2025

No incidents reported today.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025
POLi Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 8, 02:41 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 00:01 NZST
Scheduled - To maintain high service standards and ensure continued performance, we will be performing essential database maintenance on the POLi platform. To do this, we need to temporarily take the platform offline. This work aligns with our ongoing commitment to keep POLi reliable and performing at its best for our Merchants and Customers.

When: Sunday, 8 June from 12.01am (Midnight NZT) to 6:00am (Sunday Morning NZT)
How long: 6 hours

Impact:
All Merchants: The POLi Service including POLi Console Reporting will be unavailable during the maintenance window. All POLi Customers: Customers will not be able to make POLi payments during this time.

Information / Data:
• Merchants do not need to do anything – the platform will be automatically taken offline and brought online. Customers will simply start initiating POLi transactions when the POLi service has been restored.
• There will be no changes to existing functions when the platform is brought back online.
• You may wish to let your customers know that POLi won’t be available during the maintenance window - for example, via a banner on your website checkout.
• Every effort will be made to reduce the duration of the maintenance window. Should this eventuate a resumption of the POLi Service may happen sooner than the scheduled end time for the outage.

Next Steps:
• To keep up to date with the scheduled maintenance (and all POLi platform notices), please subscribe to our Statuspage here: https://status.polipay.co.nz/
• For support or questions, contact: support@polipayments.com
May 20, 17:00 NZST
Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage