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Incident Report for POLi Payments

Resolved

ASB Mobile and FastNet Classic logins were impacted overnight due to an outage between Tuesday 20th Oct 11:26pm and Wednesday 21st Oct 1.34am.

Even though Open Banking APIs were unaffected by the outage, customers would have been unable to log into the ASB Mobile Banking App.
Posted Oct 21, 2026 - 11:32 NZDT